Terms of use

Your access to and the use of this site is subject to the following terms and conditions and all applicable laws. By accessing and using this site, you accept the following terms and conditions, without limitation.

The Cool to be Kind Project reserves the right to modify this Policy at any time without prior notice to you. The latest Policy will apply at all times. Changes to this Policy will be postedon this website. You are encourages to review this Policy regularly.

Copyright

Unless otherwise stated, the contents of this site including, but not limited to, the text and images contained herein and their arrangement are the property of The Cool to be Kind Project. All trademarks used or referred to in this website are the property of their respective owners.

Nothing contained in this site shall be construed as conferring by implication any license or right to any copyright, patent, trademark or other proprietary interest of The Cool to be Kind Project or any third party. This site and the content provided in this site, including, but not limited to, graphic images, audio, video, html code, buttons, and text and may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, without the prior written consent of The Cool to be Kind Project. You may download, display, and print one copy of the materials on any single computer solely for your personal, non-commercial use on the proviso that you do not modify the material in any way and you keep intact all copyright, trademark, and other proprietary notices.

The information provided on this site is free of charge and for informational purposes only and does not create a business or professional services relationship between you and The Cool to be Kind Project. The links on this site may lead to services or sites not operated by The Cool to be Kind Project. No judgment or warranty is made with respect to such other services or sites and The Cool to be Kind Project takes no responsibility for such other sites or services. A link to another site or service is not an endorsement of that site or service. Any use you make of the information provided on this site, or any site or service linked to by this site, is at your own risk.

User comments, feedback, and other submissions

If at any time we provide a facility for comments, feedback, suggestions or ideas, or you send any of these to us by email using our Contact page or by mail or otherwise, you consent to our use and reproduction of any information or work you provide without any recourse to or by you, and we will not have a duty of confidentiality to you, subject always to our obligations to you under our Privacy Policy.

Errors, inaccuracies, and omissions

Occasionally there may be information on our website that contains errors, inaccuracies, or omissions that may relate to product descriptions, pricing, licence terms, promotions, offers, usage limitations and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or refuse any orders if any information on the website is inaccurate at any time without prior notice.

Links to other websites and services

The Cool to be Kind Project’s website may contain links to other sites. The Cool to be Kind Project accept no responsibility for the condition or content of those linked websites nor does linking constitute, expressly or impliedly, any endorsement of any linked website or the products or services provided in them. Links to any websites are provided solely for the convenience and information of this website’s users.

Disclaimer

The Cool to be Kind Project makes no representation or warranty of any kind with respect to this site or any site or service accessible through this site. The Cool to be Kind Project disclaims all express and implied warranties including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. The Cool to be Kind Project will not be liable to any party for any direct, indirect, incidental, consequential, or other damages (including, but not limited to, lost profits, business interruption, loss of programs or data) arising out of or in connection with this site, any content on or accessed through this site or any site service linked to, or any copying, displaying, or use thereof.

The Cool to be Kind Project does not accept business reviews or proposal submissions outside of established business relationships. To protect the interests of our current clients and ourselves, we treat the issue of such submissions with great care and diligence. Importantly, without a clear business relationship, The Cool to be Kind Project cannot and does not treat any such submissions in confidence. Accordingly, please do not communicate any unauthorised submissions to The Cool to be Kind Project through this website.

Any submissions disclosed to The Cool to be Kind Project outside a pre-existing and documented confidential business relationship are not confidential and therefore The Cool to be Kind Project may develop, use and freely disclose or publish similar ideas without compensating you or accounting to you. The Cool to be Kind Project will make every reasonable effort to return or destroy any unauthorised idea submissions without detailed review of them. However, if in The Cool to be Kind Project’s sole discretion, The Cool to be Kind Project think a review is necessary it will be with the understanding that The Cool to be Kind Project assumes no obligation to protect the confidentiality of your idea or compensate you for its disclosure or use. By submitting an idea or other detailed submission to The Cool to be Kind Project through this website, you agree to be bound by the terms of this stated policy.

The Cool to be Kind Project maintains this site in New South Wales, Australia and you agree that these terms of use and any legal action or proceeding relating to this site shall be governed by the laws of the State of New South Wales. As you have agreed by using this site to choose the laws of the State of New South Wales to govern any such proceedings, we will probably choose to defend any such action in New South Wales and we can make this decision entirely as it suits us, without regard to where in the world you are located, or from where in the world you visited this site.

You are responsible for complying with the laws of the jurisdiction from which you are accessing this site and you agree that you will not access or use the information on this site in violation of such laws. Unless expressly stated otherwise herein, any information submitted by you through this site shall be deemed non-confidential and non-proprietary. You represent that you have the lawful right to submit such information and agree that you will not submit any information unless you are legally entitled to do so.

Liability

To the full extent permitted by law and except as imposed by the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth))and/or any equivalent local statute, all other warranties (express or implied and arising by virtue of statute or otherwise) and all other liability, including for physical or financial consequential loss or damage (including loss of profit) and whether arising from negligence or otherwise are excluded.

General

In describing and displaying our products on our website, we attempt to be as accurate as possible. However, we do not warrant that the product descriptions or other content of the website is accurate, complete, reliable, current, or error-free. The Cool to be Kind Project reserves the right to correct any typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing and availability from time to time without prior notice. If a product/service purchased on the website is not as described, your sole remedy is to return it to us. Please see our ‘Return Policy’ below for more details.

The Cool to be Kind Project has made every effort to display as accurately as possible the colours of our products that appear on the website. We cannot guarantee that your computer monitor’s display of any colour will be accurate, complete, reliable or error-free.

Payments

When making a purchase from The Cool to be Kind Project, you must follow the instructions on the website as to how to make your purchase and for making changes to future purchase before you submit it to The Cool to be Kind Project. Once you select a product/service that you wish to purchase, you will then be shown on our website the charges you must pay including GST.

The Cool to be Kind Project accepts PayPal payments. For more information about PayPal, please visit www.paypal.com.

Cancellation of Purchases/Returns

The Cool to be Kind Project does not accept cancellations, so please choose carefully. Items cannot be exchanged or refunded for change of mind. The Cool to be Kind Project may cancel an order if a product/service is not available for any reason. You will be notified of this is the case and return any payment that you have made. The Cool to be Kind Project will refund any money received from you using the same method originally used by you to pay for the product/service.

Delivery

Orders will be delivered by Australia Post standard postage services, and are subject to their delivery timeframes. Delivery charges are indicated at the point of purchase.

The Cool to be Kind Project does not ship on weekends or public holidays (anywhere in Australia),  and currently does not offer international shipping.

Tracking Your Product/Service

Once your order has been shipped, if available, you will be sent you an email with tracking information on how to track your product/service at any time.

Faulty/Damaged Goods

In the unfortunate event that a product/service has been damaged through the delivery process, we will replace the product/service. You shall inspect the goods immediately upon their arrival and shall within five (5) working days give notice to The Cool to be Kind Project if the goods are not in accordance with specified requirements. If you fail to give such notice, the goods shall be deemed to be in all respects in accordance with the specified requirements. No claim shall be recognised unless made in writing and received by The Cool to be Kind Project within five (5) working days after receipt of goods by you. The total amount of any claim shall not exceed the actual invoice value of the goods claimed to be faulty.

If your product has been damaged and you have notified The Cool to be Kind Project within 5 working days, The Cool to be Kind Project will make arrangements for the item to be returned at our cost. Once the returned product is received and reviewed The Cool to be Kind Project will work with you on the next available options.

The Cool to be Kind Project does not deem faulty or damaged packaging to be a refundable item.

In order to provide you with any remedies for a faulty/damaged product/service, we may need your assistance and prompt provision of certain information regarding the product/service, including:

  • You specifying with reasonable detail the way in which it is alleged that the Product is damaged or defective
  • You providing us with the delivery note number and such other information as we reasonably require.

Refunds

The Cool to be Kind Project does not offer refunds for product/service that are shipped and delivered to the recipient without any damage so please choose your product carefully. Once payment for an order has been accepted we offer no refunds or exchanges.

The Cool to be Kind Project aims to deliver exactly what was ordered but human error may happen from time to time. Please check that what you ordered was what was delivered. If by any chance you were given a different product/service to what was ordered, you must notify The Cool to be Kind Project within five (5) working days from the date the product was delivered. The Cool to be Kind Project will assist you with making arrangements to have the product returned at our expense. Once the returned product is received and reviewed, The Cool to be Kind Project will arrange the correct product/service to what was ordered on your confirmation receipt.

Accounts, Passwords and Security

Certain features or services offered on or through the website may require you to open an account (including setting up an Account ID and password) and to share Personally Identifiable Information (PII). Apart from the representations made in the Privacy Policy on the website regarding our protection of your information, you are solely and entirely responsible for maintaining the confidentiality of your account information, including your Account ID and password, and for any and all activity that occurs on or under your account.

GST

The prices listed in this website are inclusive of GST.

Currency

All prices are listed in Australian Dollars (AUD).

Photography

Please note that for photographic purposes some product/services have been featured with additional props; please refer to the list of contents on the product page to review full product/service contents.

Variation of this website

The Cool to be Kind Project may from time to time and without notice, vary, modify or discontinue, temporarily or permanently, any of the products on this website.

Entry of the Contract

Any purchase of a product from The Cool to be Kind Project is considered to be a contract with The Cool to be Kind Project and the purchaser only. The purchaser should carefully read the terms and conditions of The Cool to be Kind Project to ensure that all products they purchase are fit for use/consumption by the purchaser. The Cool to be Kind Project is not liable for any damage suffered as a result of any related or unrelated third party using/consuming the products purchased from The Cool to be Kind Project.